Do you have an order minimum?
Yes! Our minimum, including pick up & delivery, is $2,500. This is non-negotiable. We charge extra for deliveries beyond of 25 miles.
Do you deliver? What does it cost? Are there any other fees I should know about?
Yes! We do deliver! 'The Simple Event' package includes delivery within 25 miles and our Logistics team to unload (and come back to load up!) and provide basic set up according to a layout, previously submitted by each client. In 'The Custom Event' we provide detailed set up, including decoration and place settings, and come back at the end of the night to carefully pack all breakable items so you can enjoy your evening and don't have to worry at all!
Is your venue outside of 25 miles? Add $1/mile in addition to the delivery fee for Atlanta based events. We will travel beyond Atlanta, but we charge extra. Please inquire for more details!
We don't charge any additional operational fees beyond the cost of the package price, unless you want to add more a la carte items!
*Please reach out to us directly with any questions! We are HAPPY to help and are very accommodating!
Do you work directly with clients? Are clients required to staff their own event planner?
We love working directly with clients! However, we do require that all clients that we work with have a day of contact, besides themselves, for the event. While we LOVE our DIY brides, corporate in-house planners, and onsite venue coordinators, they do not satisfy the requirement of an onsite contact that is dedicated to the execution of YOUR event. If you need planner recommendations, let us know - we partner with only the best!
Do you offer set up & design consulting? Do you set the tables for events?
Absolutely! It's our favorite!
We love to design, be there on the day of, and help to execute the beauty of the events that we participate in! Our design consultant team is available for your event with 'The Custom Event' package purchase. We will come in and make sure your tables are perfectly set before the start of your event, AND we'll come clean it all up too at the end of the night!
If you select 'The Simple Event', our Logistics team will come to set up the tables and chairs. We will hand off the decorations, place-settings, and linens to your Day Of Contact for final table setting and decor.
Do you participate in styled shoots?
Yes! We love being a part of creative visions! If we didn't have to get paid, we would literally do styled shoots ALL THE TIME.
Here's how we participate with styled shoots:
- You can have access to all of the product that you want, for free!
- You can arrange for pick up & delivery and we will help you load up and out
- If you need pick up & delivery, we can offer ITP delivery at $295
- Delivery outside of the perimeter? + $1/mile
- You must provide proof of your company insurance policy in order to borrow our items
- If you rent more than $250 of product, we do require you to leave a credit card number on file for any incidentals or a $250 security deposit check.
- Please confirm a week in advance to ensure we can reserve your requested items!
- If your shoot is outdoors, please be prepared with a rain plan for inclement weather.
- We expect rights and copies of all images within 30 days of the shoot
- We expect @presentimeatlanta and @theprissyplatecompany to be tagged in any social media post featuring our items
Do you require a security deposit?
We do. We require a 25% deposit on all packages. It will be automatically added to your order and you will see this on your invoice. Your deposit will be fully refunded within 10 days of all items being returned. If excessive labor is involved in cleaning items once they are returned (due to stains, rust, wax, etc.), an additional charge will apply. Please send the security deposit check separately to the address provided in your invoice email.
What's the process from here?
Click Rent With Us and take a look at our packages! Once you're ready, give us a shout to confirm your date and items! Upon reaching out and confirming your date availability, you will receive the final invoice for your needs including any additions, at which point we ask for a 50% product deposit and 25% security deposit on your order.
The remaining rental balance is due 30 days before your event at which time we will confirm our instructions on the day of & the layout at the event. On the day of, if you do not select 'The Custom Event', our amazing Logistics staff will place your items exactly how we confirmed at the 30 day point and we will drop off and pick up at the times previously agreed upon. The rental fee is for a 24 hour period. We will finalize the pick up and delivery times 30 days before your event.
You will then, of course, leave us a glowing review because you love us and you can't wait to work with us again! Oh, and tell all your friends too!! We can't wait to help with your event!! Talk to you soon!